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Location US-
ID 2025-1430
Title

B2C Call Center Team Lead
Under the direction of the Call Center Director, the Sales Team Lead will oversee and support a high-performing sales team in a fast-paced call center environment. This role involves coaching and guiding team members in responding to inbound customer inquiries, resolving issues, and driving sales through exceptional service. The Sales Team Lead ensures the team consistently meets performance targets, provides accurate product and service information, and maximizes sales opportunities. Additionally, they proactively identify and escalate complex issues to the...
Category
Sales
Position Type
Full-Time
Remote
Yes
Company
Casa de Montecristo
Location US-
ID 2025-1413
Title

B2C Call Representative
This role plays a crucial role in delivering an exceptional, customer-first experience while handling outbound and inbound calls for JR Cigars’ e-commerce and catalog channels. This role is responsible for building strong relationships with customers, resolving service issues with efficiency and care, and ensuring customer satisfaction at every touchpoint. The representative will also leverage advanced product knowledge and sales skills to enhance customer interactions and drive revenue.
Category
Customer Service
Position Type
Full-Time
Remote
Yes
Company
Casa de Montecristo
Location US-FL-Riverview
ID 2025-1406
Title

JR. Netsuite Business Analyst
* Must have WMS Experience    The Junior Business Analyst (BA) with Junior Project Management (PM) skills, foundational knowledge of NetSuite, and experience with Warehouse Management Systems (WMS) will support the organization in streamlining business processes, enhancing ERP and WMS functionalities, and contributing to small-scale projects. This role will assist in bridging the gap between business operations and technical solutions, with a focus on logistics
Category
Information Systems
Position Type
Full-Time
Remote
Hybrid
Company
Tabacalera USA